One Fixed Price. A Complete Defence Pack.
Everything you need to organise your strongest possible case - for a fraction of the cost of instructing a solicitor.
One-off payment. No subscription.
- ✓Honest, evidence-graded check of every issue area
- ✓Pack readiness score and missing-evidence report
- ✓Chronology and estimated-vs-demanded cost table
- ✓A draft observation letter, fully editable, emailed to you
What’s Actually in Your Defence Pack
Five parts, working together and built specifically around your case - not a single generic document.
Honest Issue Analysis
Every issue area checked against your specific evidence and banded Documented, Partially documented, Not found, or Not applicable - never inflated to make the product look stronger than your evidence actually is.
Page-Cited Chronology
A dated sequence of events built only from what's actually in your documents, so you can see the timeline clearly at a glance.
Estimated vs Demanded Cost Table
A clear breakdown of what was estimated against what was actually demanded, built only from the figures your documents contain.
Missing-Evidence Report
An honest list of what would genuinely strengthen your pack further, so you know exactly what's still worth chasing.
Draft Observation Letter
A complete, factual observation letter addressed to your landlord or managing agent - fully editable, and emailed to you. Never sent by us; you decide whether, when, and how to use it.
How we compare
Solicitor Letter Before Even Asking a Question
- Typically charged by the hour - can run to hundreds of pounds before you know what's missing
- Days or weeks to get an appointment
- Often more than you need just to organise your evidence
Section 20 Defender
- £34.99 fixed fee
- Complete Defence Pack: issue analysis, chronology, cost table & observation letter
- Honest, evidence-graded process
- Instant access
See exactly how the process works, check our guides first if you’re not yet sure what applies to your case, or see the FAQ for common questions about pricing and refunds.
What’s not included
This is an information and document-preparation service, not a legal review. It doesn’t determine whether any charge is valid, invalid, lawful or unlawful, doesn’t guarantee any outcome or saving, doesn’t file or send anything on your behalf, and doesn’t include an ongoing subscription of any kind - it’s one fixed fee per Defence Pack. See our full disclaimer for our refund policy and the complete picture of what this service does and doesn’t do.